Question 1

Do you offer emergency plumbing services?

Accepted Answer

Yes, we offer emergency call-outs for urgent plumbing and heating issues throughout Liverpool. If you have a leak, no heating, or another urgent issue, contact us directly for a fast response.

Question 2

Are you Gas Safe registered?

Accepted Answer

Yes, we are fully Gas Safe registered. This means we are legally qualified to carry out gas work safely and to industry standards.

Question 3

What areas do you cover?

Accepted Answer

We proudly serve Liverpool and the surrounding areas including Childwall, Aigburth, Woolton, Crosby, Bootle, and Prescot. If you’re unsure whether we cover your area, just give us a call.

Question 4

Can you service or repair my boiler?

Accepted Answer

Absolutely. We carry out annual boiler servicing and repairs on most makes and models. Regular servicing helps prevent breakdowns and keeps your boiler running efficiently with your typical standard gas boiler service starting at £70.

Question 5

How much does a boiler installation cost?

Accepted Answer

Boiler installation costs vary depending on the type of boiler and your home’s needs. We offer free quotes and can advise on the best and most energy-efficient options for your budget.

Question 6

Do you install full central heating systems?

Accepted Answer

Yes, we install complete central heating systems, including radiators, pipework, and controls. We also upgrade existing systems to more efficient models.

Question 7

What types of plumbing work do you do?

Accepted Answer

We handle everything from leaking taps and toilets to full bathroom installations. No job is too big or small.

Question 8

Do you offer free quotes or home visits?

Accepted Answer

Yes, we offer free, no-obligation quotes. We’re happy to visit your home to assess the work needed and provide honest advice.

Question 9

How quickly can you attend?

Accepted Answer

For emergency work, we aim to attend the same day. For planned work like installations, we’ll schedule a time that suits you—usually within a few days but times may vary in busier seasons.

Question 10

Do you provide landlord safety certificates (CP12)?

Accepted Answer

Yes, we provide Gas Safety Certificates for landlords, including annual checks for boilers, cookers, and gas fires.

Call us today 01512720497

THW Plumbing and Heating

terry@thwplumbingandheating.co.uk

Liverpool & surrounding areas

Frequently Asked questions