Last updated: [18/06/2025

 

Welcome to www.thwplumbingandheating.co.uk. These terms and conditions (“Terms”) govern your use of our website and services. By accessing or using this site, you agree to be bound by these Terms. If you do not agree, please do not use the site.

 

 

 

 

1. Who We Are

 

 

This website is operated by:

 

T H Williams Plumbing and Heating Limited

Registered in England and Wales

[Insert company number if applicable]

Email: info@thwplumbingandheating.co.uk

Phone: [Insert phone number]

 

 

 

 

2. Services We Provide

 

 

We provide plumbing, heating, and gas services to domestic customers in Liverpool and surrounding areas. Any quotation or description of services provided via this site is subject to availability, property inspection, and confirmation.

 

 

 

 

3. Use of the Website

 

 

You agree not to:

 

• Misuse the website by introducing malicious software

• Attempt to gain unauthorised access to the server

• Copy or reuse content for commercial purposes without permission

• Submit false or misleading information via contact forms

 

 

We reserve the right to suspend or terminate your access if we believe your use of the website violates these terms.

 

 

 

 

4. Accuracy of Information

 

 

While we aim to keep all information up to date and accurate, we do not guarantee that all content on this website is free of errors or omissions. We may make changes to the content at any time without notice.

 

 

 

 

5. Quotes and Pricing

 

 

All quotes provided via the website are estimates only. Final pricing will depend on a site visit, job scope, materials required, and any unforeseen complications. We reserve the right to revise pricing prior to work commencing.

 

 

 

 

6. Payment Terms

 

 

Payment terms will be outlined clearly in each quote. In general:

 

• Domestic jobs: Payment is due upon completion unless agreed otherwise

• Larger or staged works: May require a deposit or staged payments

• Late payments may incur interest or recovery fees

 

 

All work is carried out in accordance with UK regulations.

 

 

 

 

7. Cancellations

 

 

If you wish to cancel a booked visit or service, please contact us as soon as possible. For short-notice cancellations (within 24 hours), a call-out charge may still apply.

 

 

 

 

8. Liability

 

 

We take care to ensure that our work is of high quality and meets safety standards. However, we are not liable for:

 

• Any indirect, incidental, or consequential loss or damage

• Issues caused by misuse of products or alterations made after our service

• Damage resulting from conditions outside our control (e.g. hidden leaks, poor prior installations)

 

 

Our liability is limited to the value of the service provided, except in cases of negligence or legal obligations.

 

 

 

 

9. Intellectual Property

 

 

All content on this website — including logos, images, and written content — belongs to T H Williams Plumbing and Heating Limited unless otherwise stated. You may not reproduce, republish, or reuse any material without prior written permission.

 

 

 

 

10. Links to Other Websites

 

 

We may link to third-party websites such as Checkatrade or Google Reviews. These sites have their own terms and privacy policies. We are not responsible for their content or conduct.

 

 

 

 

11. Governing Law

 

 

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

 

 

 

 

12. Changes to These Terms

 

 

We may update these Terms from time to time. Please check this page periodically for any changes. Continued use of the site will constitute acceptance of the updated terms.

 

 

 

 

Contact Us

 

 

If you have any questions about these Terms or any concerns about the site, contact:

 

T H Williams Plumbing and Heating Limited

Email: terry@thwplumbingandheating.co.uk

Phone: 01512720497